Failed To Withdraw

Q: I have enough balance on my account, but why i can't withdraw my balance? There's warning on my withdrawal page "Sorry, you have requested the amount larger than the one one your balance". 

A: Please follow these steps to withdraw your balance:

  1. On your withdrawal page, you need to choose your payment type first (USDT, TRX, BUSD, etc).
  2. Put your withdrawal amount. If you have $10 on your account balance, maximum balance that can be withdrawn is $9.99. You can't leave your account balance totally empty, leave it at least $0.01.
  3.  Click "Withdrawal" button

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